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Damned If They Do - Damned If They Don't
Passengers Mutiny Aboard Quantum of the Seas

Passengers Mutiny in Wusongkou China - September 1, 2015

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Damned If They Do - Damned If They Don't
Passengers Mutiny Aboard Quantum of the Seas

Passengers Mutiny in Wusongkou China - September 1, 2015

It was a 'Damned If They Do - Damned If They Don't' situation for Royal Caribbean Cruise Lines (RCCL)' Quantum of the Seas, when the cruise line put passenger and crew safety first, choosing to steer clear of Japan due to Typhoon Goni, instead calling in South Korea.

The passenger mutiny went on for hours with hundreds of passengers refusing to disembark,some having to be forcibly carried off the ship by crew. The cruise ship passenger mutiny delayed the boarding of passengers for the next voyage at Wusongkou International Cruise Terminal in the Baoshan District of China, following a nine-day voyage.

Numerous news agencies reported the mutiny, as did Royal Caribbean on their blog. The RCCL blog reported, "About 300 passengers from Royal Caribbean's Quantum of the Seas had to be forcibly removed because they were upset about an itinerary change. Royal Caribbean had given passengers free Wi-Fi and lobster dinners during the voyage to try to make up for the change."

The cruise line reportedly said, "It would not accept "irrational and illegal behavior," including threats affecting other tourists’ vacation. Royal Caribbean took the upset passengers to a nearby hotel, where negotiations reconvened.

This is not the first time a cruise line and it's shipboard employees have been harassed by irrational passengers for a storm deviation which caused missed ports. Cruise ship passenger civil unrest, which at sea is known as mutiny, has affected all major cruise lines, not just RCCL. Some larger groups of craziness have garnered a wave of negative press.

December 21, 2014 - Cunard Line Queen Elizabeth passengers staged a mutiny on a Christmas cruise ship voyage which was scheduled to call at Amsterdam, Netherlands, but due to bad weather, circled the English Channel for four days.

August 29, 2008 - An angry mob of 300 Carnival Miracle passengers were involved in a mutiny when their eight-day Caribbean cruise was diverted to Newport, R.I. because of Tropical Storm Hanna.

November 18, 2006 - Princess Cruises Sapphire Princess was battered by storms as it sailed from Bangkok causing the ship to miss calling at port in Vietnam, Okinawa and Taipei, Taiwan which lead to a passenger revolt.

July 24, 2005 - Voyager of the Seas cruise to Bermuda went to Canada instead due to Tropical storm Franklin. There was a near mutiny onboard, with the Captain bringing security with him to protect his safety while he held a meeting with angry passengers in the theater.

While many lawyers are openly critical of the cruise industry and virtually pound their fists on the internet, utilizing dirt cheap electronic websites, blogs and social media accounts to line their pockets, one law firm in Massachusetts, comes right out on their website and says, "Lawsuits involving cruise ships may involve . . . failure to appropriately prepare for/monitor bad weather."

That's the reality of cruising. The cruise lines are "Damned If They Do - Damned If They Don't" when passenger greed is involved, as our Cruise Laws website documents. Cruise lines will get negative press and be sued no matter what they do, they know that. Choosing to do the right thing will not please everyone, all the time, but it is still the right thing to do when it comes to storm deviations. Sometimes, the cruise line has no rational choice, but to save irrational people from themselves, no matter how inconvenient responsible reality is for cruise ship passengers.

Supporting Information & Resources:

  • Cruise Laws

  • Featured or New Cruise Ship Passenger Information

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