Cathleen Jones-Gooding
Story Submission Date: February 8, 2006
Visitor Submittter: Cathleen Jones-Gooding
Event Date: December 3, 2005
Cruise Bruise: Severe Bed Bug Attack
Bruise Location: Ft. Lauderdale, Florida
Age: Adult Female
Home Town: USA
Cruise Line: Royal Caribbean Cruise Lines
Ship: Jewel Of The Seas
Details:
I was on an 8 night cruise and bitten by bed bugs.
They were so bad that I had to seek treatment from my DR at home, and missed work. When I first called Royal Caribbean, they told me that if I sent a Dr's letter they would place it in my file.
But, they didn't offer to change the bedding and other furniture in the room for future passengers.
I have sent two letters via registered mail, and have been ignored.
They have refused to pay for treatment or even correct the situation for future passengers.